Black screen of the Citroen C5 X7 2014 navigation display.
: tors 23. nov 2023 21:58
I am reporting a problem:
Citroen C5 X7 2,0 HDI 163PS year of construction 2014 Orga: 13609; VF7RWRHHAEL502563.
Nothing worked anymore - no radio - no sat nav - no clock - no distance warning..etc....
The device was repaired in Poland - micro SD card replaced and new data loaded - and installed today - but unfortunately the radio does not emit any sound - the speakers remain mute and it displays 4 errors which cannot be cancelled.
All other functions are OK (sat nav/clock/distance warning etc.)
Error: in the telematics control unit RNEG2010
C94E Front right audio output error//local//circuit interruption
C94F Front left audio output error//local//circuit interruption
C950 Rear right audio output error//local//circuit interruption
C951 Rear left audio output error//local//circuit interruption
No error is stored in the audio amplifier control unit.
According to the Service hotline, the box has a total of 9 loudspeakers and one amplifier
4 speakers 6562Q7 - 4 speakers 6562 Q6 and one amplifier BA speaker 6562 X7
Unfortunately, I have the question of the Polish repair company
"Is there a JBL multiplex amplifier/bass tube in the boot?" incorrectly with no and thus triggered the problem
What options do I have to correct this - a diagnostic device without internet access is available.
Can someone help me and, if necessary, show me the way to the diagnostic device.
Greetings Wolfgang
Citroen C5 X7 2,0 HDI 163PS year of construction 2014 Orga: 13609; VF7RWRHHAEL502563.
Nothing worked anymore - no radio - no sat nav - no clock - no distance warning..etc....
The device was repaired in Poland - micro SD card replaced and new data loaded - and installed today - but unfortunately the radio does not emit any sound - the speakers remain mute and it displays 4 errors which cannot be cancelled.
All other functions are OK (sat nav/clock/distance warning etc.)
Error: in the telematics control unit RNEG2010
C94E Front right audio output error//local//circuit interruption
C94F Front left audio output error//local//circuit interruption
C950 Rear right audio output error//local//circuit interruption
C951 Rear left audio output error//local//circuit interruption
No error is stored in the audio amplifier control unit.
According to the Service hotline, the box has a total of 9 loudspeakers and one amplifier
4 speakers 6562Q7 - 4 speakers 6562 Q6 and one amplifier BA speaker 6562 X7
Unfortunately, I have the question of the Polish repair company
"Is there a JBL multiplex amplifier/bass tube in the boot?" incorrectly with no and thus triggered the problem
What options do I have to correct this - a diagnostic device without internet access is available.
Can someone help me and, if necessary, show me the way to the diagnostic device.
Greetings Wolfgang